Return Policy

At Smart Line Apparel, we want you to be happy with your purchase. This policy explains when an item can be returned and how to contact us.

Return Window

Please contact us within 7 days of delivery if you receive an item with a quality issue, the wrong item, or an item that is damaged on arrival.

Return Conditions

Items must be unused, unworn, unwashed, and returned with their original tags and packaging. Items that show signs of use or damage caused after delivery may not be accepted.

How to Request a Return

Contact us with your order number, a description of the issue, and clear photos where relevant. We will review the request and provide return instructions if it is approved.

Refunds and Replacements

After the returned item is inspected, we will confirm whether the item qualifies for a replacement or refund. Approved refunds are processed through the original payment method where possible. Processing time may depend on your bank or payment provider.

Non-returnable Items

Items returned after the 7-day window, items without original tags, and items that have been worn, washed, or damaged after delivery are generally not eligible for return.

Contact Us

For return assistance, call +94 70 328 2929 or contact us through our Contact page.